Unmasking PTSD: How Occupational Therapy Supports Healing
Living with a mental health or substance use challenge is hard, and trying to hide it is even harder.
Mental Health Week 2025 invites us all to “Unmask Mental Health.” It’s a call to peel back the masks we hide behind—especially when it comes to conditions like Post-Traumatic Stress Disorder (PTSD).
PTSD can affect anyone who has experienced trauma, and its impact is personal and often invisible. From disrupted sleep to difficulty maintaining relationships or routines, the effects of PTSD can ripple through every aspect of daily life. Occupational Therapists (OTs) are trained to help individuals navigate these challenges, supporting them on their journey to recovery and renewed independence.
Understanding PTSD and the Mask We Wear
PTSD doesn’t always look how we expect it to. It can present in many ways, including:
- Flashbacks or intrusive memories
- Heightened anxiety or hypervigilance
- Avoidance of certain people, places, or activities
- Emotional numbness or difficulty concentrating
Because these symptoms can be difficult to explain—or even recognize—many people “mask” their struggles to maintain a sense of normalcy. Stigma, shame, or fear of being misunderstood can lead to avoidance behaviors and self-stigma, making healing even more challenging.
Unmasking these hidden struggles is a powerful first step toward healing. By acknowledging our mental health challenges, we can access the support we need to recover.
How Occupational Therapy Helps with PTSD
1. Creating a Safe Space for Unmasking
Occupational Therapists provide a compassionate, judgment-free environment where clients can begin to unpack their experiences. OTs help individuals build self-awareness and learn emotional regulation techniques that reduce overwhelm and increase a sense of control.
2. Helping with Daily Routines and Independence
PTSD can make even simple daily tasks feel overwhelming. OTs support clients in:
- Identifying and managing triggers during everyday activities
- Returning to previously avoided daily activities
- Rebuilding routines that conserve energy and reduce stress
- Using pacing and prioritization techniques to avoid burnout
- Implementing gradual exposure strategies in safe, real-world settings to rebuild confidence
3. Mind-Body Connection: Regaining Control
Healing from trauma involves more than just talking. Occupational Therapists use sensory-based interventions, such as grounding exercises, to help clients stay present. Mindfulness strategies and breathing techniques can reduce anxiety and reconnect clients with their bodies in a safe, empowering way.
4. Supporting Work & Social Life
Whether returning to work, school, or social activities, PTSD can create barriers that feel insurmountable. OTs provide:
- Tailored strategies for reintegrating into the workplace
- Techniques to reduce social isolation
- Support in accessing community resources to build a strong, supportive network
Breaking the Stigma: How You Can Help
Unmasking mental health is a collective effort. You can support this movement by:
- Starting open conversations about PTSD and mental wellness
- Encouraging loved ones to seek professional help when needed
- Offering support without judgment—sometimes just listening can make a big difference
This Mental Health Week let’s challenge ourselves to unmask PTSD and other hidden mental health conditions. With the right support, healing is possible. Occupational Therapists are here to walk alongside individuals as they rebuild their lives, routines, and sense of self.
If you or someone you know is struggling, don’t wait. Reach out for help today.
Resources
- Crisis Support: Talk Suicide Canada (1-833-456-4566)
Contact Us
Looking for support from an Occupational Therapist? Our team is here to help.
Email: referrals@ot-works.com
Phone: 604.696.1066 ext. 1000.
Occupational Therapists Support Mental Health Recovery and Create Return to Work Success
Returning to work after a mental health diagnosis or injury can be difficult.
Mental health challenges like depression, anxiety, and trauma can have a significant impact on people’s lives. These conditions can disrupt not only personal lives but also relationships, daily activities, and the ability to work.
In fact, mental illness is a leading cause of disability in Canada. Every week at least 500,000 Canadians miss work due to mental illness and the resulting personal, workplace and economic impacts can be devastating.
For employers in British Columbia, compliance with Bill 41 is now mandatory, requiring them to provide suitable work options for employees dealing with mental health challenges.
Occupational Therapists have the skills and experience to help individuals with mental health conditions to return to work and enjoy life again. OTs also collaborate with employers to implement cost-effective workplace accommodations.
At OT Works!, we have a deep understanding of Mental Health and Return-to-Work
- Our approach focuses on listening to your needs, empowering you, and working collaboratively with your medical team.
- We tailor our strategies to meet you where you are, helping you navigate the path to recovery step by step.
- We ensure that you remain at the forefront of your care plan while maintaining your privacy and confidentiality.
- Our therapists have comprehensive knowledge and extensive training on mental health and how it affects return-to-work
- Our team has helped clients through WorkSafeBC, ICBC, Veterans Affairs, RCMP, private insurers, and employers.
- We have experience working with Bill 41, facilitating a gradual return to the workplace, ensuring a safe and successful transition.
“We know that work is not just about earning a living; it’s about finding purpose, building confidence, and connecting with others. Returning to work after a mental health diagnosis or injury is a crucial step towards recovery, and our experienced therapists have been supporting individuals in this journey for over two decades. “
Pamela Russell, Clinical Director, OT Works!
Case Study: Firefighter with PTSD
OT Works! was requested to assist a firefighter diagnosed with PTSD.
This worker had experienced multiple traumatic events, and was suffering with nightmares, sleep issues, and avoidance of the location of one of the events.
Randy McVeigh, an occupational therapist with OT Works! with 10 years of experience, helping clients with mental health diagnoses was assigned to this client
After an initial OT assessment, Randy created an evidence-based treatment plan unique to the client’s needs.
Randy alternated treatment sessions between in situ exposure therapy and counselling sessions at the client’s home.
The client was ready to begin attending emotionally charged locations right away, and after demonstrating the ability to do so, Randy allowed the client to identify locations with traumatic significance. Together, Randy and the client drove to each location, parked the car and got out. At the location of the scene, the client described what happened in detail, and how it affected him. The client found that being able to tell his stories helped him to process them, in a way he is not usually able, as people in his life are often uncomfortable hearing about what happened.
After recounting the stories, the client and Randy spent some time in mindfulness. Randy encouraged the client to notice various aspects of the present-day location, especially the sensory experiences (e.g. sounds, feeling of the air on the skin, the grass or pavement beneath the feet), emphasizing, particularly, the aspects which are now different from the original accident (e.g. peaceful, different season). The purpose of this is to give the client a new and different experience of the location, so that his nervous system can be less firmly attached to the original story.
Randy also provided education of various aspects of PTSD management, including creating SMART goals. Randy encouraged and provided strategies so the client could experiment with different approaches, including:
- Socializing with firefighters
- Mindfulness practices
- Journalling
- Setting up schedules and routines
- Identifying values and motivations
- Crafting coping plans
After working with Randy for a few months, the client has met several goals:
- Returned to the firehall for the first time since going on leave
- Returned to formal and informal social events with firefighters and friends
- Socializing with his family, including in locations that were previously triggering to him
- Went on to numerous sites of accident scenes, often for the first time since the incidents, and has reversed his pattern of avoiding them
- His PTSD symptoms and responses to triggers are milder, and much better managed
“It made all the difference to have my OT come to my house. I was scared to leave and was hiding under the bed and in the closet. Unlike previous providers, my OT treated me like a human, genuinely cared, and wanted to know more about me and what’s important to me. First responders are wired differently, trained differently, can be stubborn, don’t like change, and have a hard time opening up. But my OT understood that, was positive and patient, gently pulled information out of me, and ultimately helped me get back to work. My OT changed my life and I can’t say enough that’s positive about this OT.”
Client with PTSD, who worked with Randy
Occupational Therapists facilitate meaningful recovery from mental health conditions, empowering individuals to reclaim their lives and get back to work with confidence.
If you or someone you know need help from an OT, contact us today.
Email: referrals@ot-works.com
Vancouver: 604.696.1066
Victoria: 250.999.8896
Empowering Veterans: OT Works! Supports Veterans and RCMP Service Members on Their Journey to Post-Service Life
At OT Works!, we take pride in being able to serve our veterans through Veterans Affairs Canada (VAC). Our Occupational Therapists (OTs) can play a large role in guiding service members as they transition back into civilian life. We understand that this journey can be challenging, and that’s why we create personalized treatment plans to assist our clients in enhancing their daily life management.
As experts in functional rehabilitation, our OTs understand the difficulties that veterans and their families may face during this transition period. Our therapists build upon the service member’s existing skills, fostering efficiency, safety, and independence.
Under contract with VAC, OT Works! therapists provide Occupational Therapy assessments and treatment. These interventions encompass a wide spectrum, including:
- home adaptations
- assistive device prescriptions (including wheelchairs and scooters)
- mental health support
- managing disrupted routines, and
- tackling occupational challenges arising from traumatic brain injuries.
How Can an OT Help?
Our commitment is to provide personalized and effective treatment not only to veterans but also to their families. As community-based occupational therapists, we meet our clients in their environments, whether it’s their workplaces, schools, gyms, homes, or communities.
We value the rich diversity of experiences our clients bring to the table and have established a rigorous Quality Assurance process to ensure they receive the care they truly deserve. OT Works! takes pride in helping our veterans become the best version of themselves.
We extend our support to those with physical injuries, such as soft tissue injuries, orthopedic conditions, and brain injuries, as well as those dealing with trauma-induced or exacerbated mental health conditions like PTSD, depression, and anxiety. Additionally, our clinical expertise extends to chronic pain and operational stress injuries.
Services we offer
Our Occupational Therapists employ evidence-based, trauma-informed care strategies. We place a strong emphasis on compensation and goal-oriented treatment plans, assisting clients by:
- Providing educational insights into injuries, current abilities, and recovery, such as pain management and typical recovery timelines.
- Working to enhance and expand current abilities or skills, whether it’s increasing lifting tolerance or improving emotional regulation.
- Adapting materials and environments, from adding a bench in the shower to assessing the need for a power wheelchair.
- Recommending environmental changes, including connecting clients with specialized public transportation options or advocating for workplace accommodations.
Our Experience with VAC Clients
Our OTs are passionate about working with veterans and boast extensive experience in addressing their unique needs. Some of our team members have been dedicated to serving veterans for many years. We understand the distinctive challenges and requirements of veterans, thanks in part to our Clinical Director, Pamela Russell, who grew up in a military family. Her father served as a military member, with her mother supporting veterans through a career with Veterans Affairs Canada. This understanding of both military and civilian life ensures our client-centered services celebrate your strengths and competencies, ultimately helping you manage everyday tasks efficiently, safely, and as independently as possible.
Areas served
Our services extend across various regions, including:
- Metro Vancouver: Vancouver, Burnaby, New Westminster, Surrey, North & West Vancouver, Richmond, Delta, White Rock, Port Moody, Coquitlam, Port Coquitlam, Langley, Fort Langley, Maple Ridge, Pitt Meadows.
- Fraser Valley: Mission, Abbotsford, Chilliwack, Harrison Lake, Agassiz, Dewdney, Hope.
- Sea-to-Sky: Squamish, Whistler, Pemberton.
- Vancouver Island-South: Victoria, Esquimalt, Sooke, East Sooke, Saanich, Sidney, Langford, Colwood, Metchosin.
- Central Island: Ladysmith, Nanaimo, Parksville, Qualicum Beach, Port Alberni.
- North Island: Campbell River, Courtney, Comox, Cumberland, Fanny Bay, Nanoose Bay, Union Bay.
Referring a Veteran
Referring a veteran to OT Works! is a straightforward process:
- VAC Case Managers: Send your referral through the BHSOL portal.
- RCMP Case Managers: Feel free to send the referral to us via email, fax, or give us a call to discuss.
- Veterans: If you’re a veteran unsure of your needs, please discuss them with your Case Manager. If you have any questions or uncertainties, don’t hesitate to contact us, and we’ll be more than happy to assist you.
Get started with an OT
If you or someone you know could benefit from the guidance of a skilled occupational therapist, we invite you to reach out to us today:
Email: referrals@ot-works.com
Phone: 604.696.1066 ext. 1000.
At OT Works!, we are dedicated to supporting veterans as they embark on their post-service journeys towards a fulfilling and independent life.
Introducing Karen, Parisa, and Simone: Occupational Therapists
We are thrilled to present the latest additions to our dynamic team: Karen Gill, Parisa Madani, and Simone Mann – occupational therapists at OT Works!
Since joining us between May and July of 2023, they have been delivering exceptional community-based occupational therapy services. Through their dedicated efforts to incorporate daily routines at home, work, and within the community, they are committed to enhancing independence and guiding clients towards their rehabilitation goals.
Karen earned her Master of Occupational Therapy at McMaster University. She is an advocate for a client-centered approach, aiming to empower individuals to engage in meaningful activities encompassing personal care, employment, and leisure pursuits. Karen has successfully assisted clients navigating challenges related to concussion, traumatic brain injury, chronic pain, and mental health concerns such as anxiety and depression. Her knowledge extends to musculoskeletal and orthopedic injuries, as well as mixed diagnoses. Karen extends her support to a diverse clientele, including those with WSBC and ICBC claims, private-paying clients, and individuals with extended health and disability insurance coverage. Fluent in Punjabi and Hindi, Karen serves the Surrey/Langley area.
Parisa, a graduate of the University of British Columbia’s Master of Occupational Therapy program, enriches our team with her valuable background as a Kinesiologist. Her prior experience underscores the significance of active physical therapy for sustainable outcomes. Parisa specializes in aiding clients grappling with musculoskeletal and orthopedic injuries, chronic pain, and mental health challenges on their journey back to the workforce. She extends her guidance to individuals within WSBC, ICBC, private-pay sectors, and those covered by extended health and disability insurance plans. Fluent in Spanish, Parisa serves communities in Surrey, Langley, Burnaby, and New Westminster.
Simone is a dedicated occupational therapist who achieved her Master of Occupational Therapy at Bond University in Australia. She stands out for her compassionate and respectful demeanor, which she combines with innovative, evidence-based interventions tailored to each client’s distinct values and needs. Simone excels in supporting clients dealing with physical injuries, chronic pain management, exposure therapy, and brain injury rehabilitation. With a clientele encompassing WSBC and ICBC claims, private-paying individuals, and those under extended health and disability insurance, Simone brings her expertise to the fore. Fluent in Punjabi and Hindi, she serves clients in Delta, Surrey, Langley, Richmond, New Westminster, and Burnaby.
All our therapists, including Karen, Parisa and Simone, are registrants and in good standing with the College of Occupational Therapists of British Columbia (COTBC).
Get started with an OT
If you or someone you know can benefit from the guidance of a skilled occupational therapist, we invite you to contact us today!
Email: referrals@ot-works.com
Phone: 604.696.1066 ext. 1000.
Mental Health Week – #MyStory
Storytelling is a fundamental part of life. It’s how we share information, culture, language, and ways of life. Stories connect us with our friends, families and ancestors. Sharing personal experiences and stories is not only valuable for promoting understanding — it can help us see the world from different perspectives. Our stories shape us and the way we interact with each other and the world.
Stories are an integral part of mental health. It’s through stories that we build connections, make sense of our realities, find support, and reduce stigma. Stories of humanity, healing, and new possibilities. It’s also through listening to our clients and their stories that Occupational Therapists help clients get back to the activities they love. OT Works! supports CMHA Mental Health Week (May 1-7, 2023) and this year’s theme: #MyStory.
Understanding Mental Health
Mental health is the state of our psychological and emotional well-being. It encompasses our emotions, feelings of connection, thoughts, and the ability to manage life’s highs and lows. Throughout our lives, we will all experience periods of positive and negative mental health.
Everyone has mental health
Mental health and mental illness are often used interchangeably, but it’s important to note that they are not the same. Mental health is always there and may be positive or negative. Mental illness, however, affects a person’s ability to function over a long period. Someone without a mental illness could experience poor mental health, just as a person living with a mental illness could experience excellent mental health.
The presence or absence of a mental illness is not a predictor of good mental health
Mental health is part of every one of us and in all areas of our lives. We bring it with us to our workplaces, schools, our hobbies, recreational activities, and our places of worship – everywhere we go in our communities our mental health is with us.
Everyone deserves to have the right supports and resources available to foster good mental health
Mental illnesses are caused by a complex interplay of genetic, biological, personality, and environmental factors. They are characterized by alterations in thinking, mood, or behaviour associated with significant distress and impaired functioning.
One-third of people in Canada will experience a mental illness or substance use disorder in their lifetime.
With the right support, people with mental illnesses can thrive. Just as we take care of our physical health, there are many ways we can help take care of our mental health.
Look after your mental health
Everyone can take steps to take care of their mental health.
Building and nurturing support networks
Feeling connected to others and to our community not only provides us with a sense of belonging but ensures we have people to lean on when we need to. Friends, family members, co-workers, neighbours, and romantic partners can all be great connections.
Identifying and feeling our emotions
Having good mental health doesn’t mean feeling happy all the time. It means being able to identify and experience the wide range of emotions that all humans go through and managing them in a way that is respectful to you and others around you.
Being active
Move your body in a way that feels good for you. This can include walking, dancing, running, swimming, stretching, and playing with your kids or animals. Moving your body 20 minutes per day decreases tension levels and improves anxiety, depression, dementia, cognition, and quality of life.
Trying a new hobby or sport
Inviting fun and creativity into our routines can help minimize stress and reduce anxiety and depression. Make time for the things that bring you meaning and joy! Whether it’s knitting, reading, bike riding, or baking, there are endless possibilities and activities to get involved in.
Practicing mindfulness
Mindfulness is purposely bringing one’s attention to the present moment. When our minds are cluttered, it can be difficult to notice our feelings. Practicing mindfulness and breathing exercises can help calm your mind, become more aware, and create better connections with yourself and others.
Being kind to ourselves
While we can’t stop our minds from thinking, we can change how we talk to ourselves. Take a moment and listen to your inner voice. What’s it telling you? Sometimes we don’t realize the amount of negative self-talk we engage in until we stop and listen. We could all benefit from growing our compassionate voice which might sound like how we speak to our loved ones.
Looking for help
Safely sharing your stories and struggles with a professional can also be helpful. A mental health professional can support you on your journey to becoming healthier!
Occupational Therapy, Mental Health, and Stories
Occupational Therapists (OTs) can listen to your stories in a professional, safe, non-judgmental, and respectful way.
Our OTs provide trauma-informed care and can help you get back to the activities that are meaningful to you.
Supporting clients and their mental health is exactly what OTs do!
OTs can help you find and build the right supports, identify your emotions, get active, try new fun and creative activities, practice mindfulness, and reframe the way you think and speak to yourself. Ultimately, OTs can help you get back to the life you love!
Contact Us
At OT Works!, our occupational therapists recognize the importance of listening and understanding. Our therapists are experienced in providing support for mental health issues. Our therapists at OT Works! are certified with the College of Occupational Therapists of British Columbia (COTBC) and have training in areas such as mental health, brain injury rehabilitation, home safety, and chronic pain.
If you or someone you know needs mental health support, contact us today.
Email: referrals@ot-works.com
Phone: 604.696.1066 ext. 1000.
Learn More
- CMHA Mental Health Week
- Sharing your Story Safely by the Mental Health Commission of Canada
- Wellness Together: mental health support for people in Canada and Canadians abroad. Always free and virtual, 24/7.
- Bounce Back: A free, evidence-based program designed to help adults and youth experiencing symptoms of mild to moderate depression, low mood, or stress, with or without anxiety.
OT Works! would like to thank CMHA for supplying parts of the content for this post.
Mental Health Week 2022: #GetReal about how to help
Mental Health Week is all about empathy. It’s the capacity we share as human beings to step into each other’s shoes. To understand where they’re coming from and what they’re feeling. To listen with compassion and refuse to judge. It’s also one way to reduce and resolve conflict.
Listen hard when someone wants to talk. Don’t jump in or judge. Before you weigh in, tune in.
For #MentalHeatlhWeek, #GetReal about how to help. www.mentalhealthweek.ca
Mental Health Support
There are a number of programs and services available to help with mental health.
- To access free mental health and addictions programs, services and supports tailored to the needs of your local community, please contact your local CMHA.
- For free resources and 24/7 counselling over the phone, please visit the Government of Canada’s Wellness Together portal.
- If you are thinking about suicide, please call the Canada Suicide Prevention Service tollfree at 1-833-456-4566 (1-866-277-3553 in Quebec).
Occupational Therapy and Mental Health
At OT Works!, our occupational therapists recognize the importance of listening and understanding. Our therapists are experienced in providing support for mental health issues. All of our therapists at OT Works! are certified with the College of Occupational Therapists of British Columbia (COTBC) and have additional training in areas such as mental health, brain injury rehabilitation, home safety and chronic pain.
If you or someone you know needs mental health support, contact us today.
Email: referrals@ot-works.com
Phone: 604.696.1066 ext. 1000.
Learn More
Managing Mental Health and Chronic Pain: Resources to Help
Take care of your health.
COVID-19 has been hard on us all. Connect with resources and people to better manage your mental health and chronic pain during these tough times.
- Canadian Mental Health Association, BC Division: Tips for good mental health | Here to Help
- Pain BC: COVID-19 news and resources for people living with pain | Pain BC
We’re here to help.
Our occupational therapists are skilled in treating clients with mental health concerns and chronic pain during occupational disruption. To learn more, contact us.
Image reposted from heretohelp.bc.ca.
Walk Daily To Improve Your Health
Slip on your sneakers and walk outside for 30 minutes every day. Research demonstrates that a half hour of walking a day can improve your physical and mental health. Walking also has benefits for creativity and problem-solving.
In rehabilitation, our occupational therapists often include walking as part of activation as a way to achieve meaningful goals. Activation is the process of returning to regular routines and activities after an accident or injury.
You can read more about the benefits of walking in this article by CBC News Vancouver.
Get Started with an OT
Could you or someone you know benefit from an Occupational Therapist’s guidance? All of our therapists at OT Works! are certified with the College of Occupational Therapists of British Columbia (COTBC) and have additional training in areas such as mental health, brain injury rehabilitation, home safety and chronic pain.
We are here to help after a motor vehicle accident or injury. Contact us today!
Email: referrals@ot-works.com
Phone: 604.696.1066 ext. 1000.
Meet Steven, Aman and Maren: Occupational Therapists
Welcome Steven Lin, Aman Ranji and Maren Kristensen to the OT Works! team. They provide community OT services for individuals by implementing daily activities at home, work and in the community in order to foster increased independence. All three of our new therapists are eligible to work on our contracts with WorkSafe BC, ICBC and Veterans Affairs Canada. They also serve private-paying clients and those with extended health/disability insurance.
Steven has been working as an Occupational Therapist for over 13 years. He has successfully treated clients with traumatic brain injuries and traumatic stress disorders. He recognizes that every client has unique strengths and barriers and looks forward to problem-solving with his clients. Steven serves clients in the Metro Vancouver region, including Vancouver, Burnaby, Richmond, and Surrey.
Aman has a diverse background in physical and mental health and has worked in both private and public settings. He is a Certified Work Capacity Evaluator (CWCE) and enjoys assisting clients as they return to work. He aims to have positive meaningful interactions with each of his clients. Aman also serves clients in the Metro Vancouver region.
Maren has practised occupational therapy for 10 years in both British Columbia and Alberta. She has a passion for working with clients recovering from Post-Traumatic Stress Disorder (PTSD) and Adjustment Disorder. She is very experienced with Return-to-Work planning for clients with various injuries. Maren serves the North Shore region, including North Vancouver, West Vancouver and Vancouver.
Like all of our therapists, Steven, Aman and Maren are full registrants and in good standing with the College of Occupational Therapists of British Columbia (COTBC).
Get started with an OT
If you or someone you know could benefit from working with an occupational therapist, contact us today!
Email: referrals@ot-works.com
Phone: 604.696.1066 ext. 1000.
Occupational Therapists are Essential to Mental Health
OT interventions such as activation and exposure therapy, as well as daily routine implementation, are instrumental in getting clients back to work and life while managing mental health concerns.
Especially during COVID-19, and afterwards, caring for our own mental and emotional well-being is necessary to foster healthy, supportive communities.
A lack of funding for occupational therapy means that many Canadians aren’t getting the services that they need. Click here to learn how you can advocate for improved access to occupational therapy services!
Message from the Canadian Association of Occupational Therapists (CAOT)
“It’s time to recognize OTs as mental health providers!
“Now more than ever, we need “all hands-on deck” to help Canadians with the mental health care they need following the unprecedented disruption that COVID-19 has wreaked on everyday lives. The Mental Health Commission refers to an ‘echo pandemic’ of mental health impacts in the wake of COVID-19 – a critical societal issue for which OTs are an essential part of the solution.
“Unfortunately, most Canadians cannot access occupational therapy services as occupational therapy is not covered under most public and private health care plans.
“Critical decisions are being made by employers, insurance companies, and unions to increase access and coverage for mental health services following the impact of COVID-19. OTs must take action now, to inform decision makers that OTs should be recognized as mental health providers and included in public and private health care plans.
“Visit www.caot.ca/mentalhealthOT to find sharable case studies and a template letter you can send to your insurance provider, union, MP and MPP.”
Image: Courtesy of the Canadian Association of Occupational Therapists