Start Occupational Therapy after a car accident
Get help. Get better. Get well.
Ask for OT for your ICBC claim.
You have been injured in a car accident, and you have not fully recovered. You want to get back to your regular life, but you are not sure how or where to get started. Ask for Occupational Therapy (OT) for your ICBC claim.
Occupational Therapy is fully covered by ICBC.
Occupational therapy can help you put the pieces together that you need to get better. OTs provide individualized care that is specific to you, your injuries, and your life. They listen to you and focus their work on your goals and what is meaningful to you.
We can help you to get back to living your life after a car accident.
How OT can help after an accident
An Occupational Therapist can help you in many ways after a car accident.
We focus on your function and help you perform a wide variety of activities. Whether you’re having physical, cognitive, and emotional difficulties, an OT can help. We see each person as unique and tailor our approach to you.
An Occupational Therapist can help you with activities like:
- Preparing you and your home for your discharge from hospital
- Restoring basic activities, like bathing, dressing, grooming and personal hygiene
- Getting you back to activities like home making, finances, meal planning, community access
- Leisure and recreation
- Getting back to school or work
- Return to driving
Click here to learn how an OT can assist you in different stages of your recovery.
OT is fully covered by ICBC
Occupational therapy is covered under ICBC’s Enhanced Care model. There are no user-fees for OT.
However, OT is not pre-approved like other health professions. To have an OT help your recover, your ICBC claims specialist must approve OT involvement. To get approval, you will need a referral from your GP or a doctor’s note. Talk to your doctor if an OT would be right for you.
If ICBC has already approved funding for Occupational Therapy for you, simply email us the written authorization, and we will assign an OT to assist you.
ICBC must approve OT services before you start with an OT.
Get Started with an OT
After reporting a claim to ICBC, you can ask your ICBC Recovery Specialist for OT. You can also contact our Referrals Team at OT Works! to discuss your situation. You can reach us by phone, email or on our website:
- By phone, at (604)696-1066
- By email, at referrals@ot-works.com
- By sending the referral form to us by email or fax
You need a GP referral (or Doctor’s note) for ICBC to pay for OT services.
What do I need to get started?
You will need to provide some personal information, ICBC claim details, and a GP note.
Your GP note should state the reason for referral and how it’s related to the MVA.
Our Referrals Team will then guide you through the process.
If you are not sure if OT has been approved, our Referrals team will contact ICBC and/or your legal counsel on your behalf to secure funding.
How much does OT cost?
If ICBC has approved OT services for you, our OT services will be fully paid by ICBC. There are no user fees and you don’t have to pay anything out of pocket.
NOTE: ICBC will not pay for OT services that have not been approved. We recommend always getting ICBC approval before starting with an OT. If you are not sure how to get the approval, give us a call and we can help
When can I start working with an OT?
It depends, but our goal is to make the whole process as fast as possible. We always try to assign the best OT that matches your situation and find the right fit for you. It may take some time for the right OT to become available. Our Referrals team will keep you informed during the process and inform you of any wait times.
Who will contact ICBC to get approval for Occupational Therapy?
Our Referrals team and/or your legal counsel will contact ICBC on your behalf to get approval for OT.
Where are OT services delivered?
Our OTs work in the community, and can see you in your home, workplace or in a community setting (park, community center).
We can also offer telehealth if that’s appropriate for your situation.
OT Works! has OTs available in the following areas:
- Lower Mainland: Vancouver, Burnaby, New Westminster, Surrey, North & West Vancouver, Richmond, Delta, Port Moody, Coquitlam, Port Coquitlam, Langley, Maple Ridge, Pitt Meadows
- Fraser Valley: Mission, Abbotsford, Chilliwack
- Sea-to-Sky: Squamish, Whistler, Pemberton
- Sunshine Coast: Gibsons, Sechelt
- Vancouver Island:
- South: Victoria, Esquimalt, Sooke, East Sooke, Saanich, Sidney, Langford, Colwood, Metchosin
- Central: Nanaimo, Parksville, Ladysmith, Qualicum Beach, Port Alberni
- North: Campbell River, Courtney, Comox, Cumberland, Fanny Bay, Nanoose Bay, Union Bay
Are all of your OTs approved by ICBC?
All our OT’s are authorized by ICBC to provide OT services. Occupational Therapists s are university-educated professionals, registered by the College of Occupational Therapists of BC.
Get started today
Ask for OT!
If you are ready to start your rehabilitation after a car accident, ask for OT and contact us today.
Our OTs will be happy to help you getting back to the life you love!
Photo by Daniel Xavier from Pexels
Telehealth
When clients can access few other services, occupational therapy via telehealth is a vital link to wellness.
About Telehealth
Telehealth refers to using electronic communications to manage a client’s health and wellbeing. OT Works! is delivering telehealth services during the COVID-19 outbreak. Care by telehealth is therapy that is:
- Provided via phone, email, text messages or video
- Live, private and confidential
- Guided by the College of Occupational Therapists of BC (COTBC) and the Provincial Health Services Agency (PHSA)
How OT can help with Telehealth
Telehealth allows clients to safely receive the prompt care they need while social distancing is required. Through telehealth, our therapists help clients:
- Maintain or improve workplace tolerances
- Develop a daily structure that simulates their typical (work) day
- Create healthy routines
- Increase resiliency
- Deliver health education
- Promote connection with the workplace and decrease isolation
OT Works! Telehealth Approach
OT Works! therapists provide a creative healthcare service that develops client-centered solutions that are:
- Cost Effective
- Customized to optimize outcomes (including remote session length and frequency)
- Tailored towards cognitive and emotional gains
- Focused on the long-term goals, including Return to Work
- Provided with integrity and therapeutic value
Services Considerations
The following services are difficult to deliver remotely, yet we have solutions to help:
- Home environment – possible with video technology
- Objective assessments of range of motion and strength – possible with video technology
- Functional assessments (e.g. transfers, stairs, community access) – inferred from client reports, questionnaires, camera observations and medical documentation
- Wheelchair or home safety assessment – if urgent, in-person assessments can be considered after completing a client risk assessment and while using personal protective equipment.
Get Started
All of our therapists at OT Works! are certified with the College of Occupational Therapists of British Columbia (COTBC) and have additional training in areas such as mental health, brain injury rehabilitation, home safety and chronic pain.
We’re here for you when you need us.
E-mail: info@ot-works.com
Phone: 604.696.1066 ext 1000
OT Works! is OPEN
OT Works! continues to serve clients and customers during the COVID-19 outbreak. We believe occupational therapy is essential to maintaining the health and wellbeing of the public. OT Works! is adapting to better support everyone – our clients, customers, therapists, staff and our communities – in the most responsible manner possible.
Telehealth
OT Works! is enabled by telehealth. Our occupational therapists can provide telehealth services by phone, email, text messages and video. Telehealth can allow live, confidential and safe interactions with an occupational therapist during times social distancing. We have developed protocols and plans that follow guidelines by the College of Occupational Therapists of BC (COTBC) and the Provincial Health Services Agency (PHSA). Our goal is to provide care through telehealth that is meaningful and appropriate.
We will continue to provide in-person home visits on an urgent basis.
Benefits of Telehealth
Telehealth is a vital link to wellness when clients have limited or no access other in-person services. For many of our clients, telehealth is the only service available to them after other health providers and rehab team members have closed their doors. Through telehealth, our OTs can provide clients with prompt and personalized care while maintaining social distancing.
Telehealth can help clients by:
- Maintain or improve workplace tolerances
- Develop a daily structure that simulates their typical (work) day
- Create healthy routines
- Increase resiliency
- Deliver health education
- Promote connection with the workplace and decrease isolation
Occupational therapy is client-centered. Our clients’ telehealth treatment plans are specific to individual needs and goals. While some rehab goals may not be accessible during times of social isolation (eg. return-to-work), telehealth maintains clients’ readiness for rehab upon return to in-person sessions.
Occupational therapists are creative and adaptive. With telehealth, our therapists are able to adjust the frequency and duration of sessions to provide appropriate and effective care during our current situation.
Telehealth allows us all to socially distance ourselves and prevent the spread of disease while still connecting, progressing on goals and maintaining well-being.
Service Areas
OT Works! continues to serve the following areas :
- Metro Vancouver
- Fraser Valley
- Sea-to-Sky (Squamish, Whistler, Pemberton)
- Vancouver Island
With telehealth, our occupational therapists can also assist clients outside of these geographic areas. Contact us to learn more.
Contact Us
All of our therapists at OT Works! are certified with the College of Occupational Therapists of British Columbia (COTBC) and have additional training in areas such as mental health, brain injury rehabilitation, home safety and chronic pain.
We’re here for you when you need us.
E-mail: info@ot-works.com
Phone: 604.696.1066 ext 1000
A Quick Guide to Occupational Therapy Services: After A Motor Vehicle Accident
Occupational Therapy For Your ICBC Claim
After a motor vehicle accident, occupational therapy helps clients implement and maintain a sense of independence and balance in life. Occupational therapists focus on how clients participate in daily activities relative to their surroundings. They collaborate with their clients to help them function safely and effectively at home, work and in the community. Community OT is flexible and uses individualized, goal-oriented approaches in rehabilitation and health management.
When to Refer or Contact an OT
When an individual is injured in a motor vehicle accident in British Columbia, they are eligible to receive OT services under Part 7 Benefits. Usually ICBC requires a referral from a healthcare practictioner for occupational therapy in order to authorize funding. A doctor may recommend OT services if a client:
- Has not returned to work, school, volunteering or other pre-accident roles.
- Is struggling to care for themselves, their family or their home.
- Is still recovering slowly or not at all, despite other treatments.
Assessment
Once we receive a referral, we confirm with ICBC to ensure that funding is available. An OT Works! therapist can then reach out to the client to set up an initial assessment. During the first appointment, the OT will:
- Gain an understanding of the client’s pre-injury status.
- Observe the client doing functional tasks in their real environment(s), as well as standardized testing.
- Discuss a collaborative plan for treatment (if needed).
The therapist then provides a comprehensive report to ICBC and other healthcare providers involved in the client’s care. If necessary, further OT treatment may be recommended.
Throughout the process, OT Works! therapists help our clients be safe and comfortable. We encourage our clients to ask questions and take breaks when needed.
Hospital Discharge Program
When ICBC requests an OT assessment through the Hospital Discharge Program, occupational therapists help create a safe and timely transition to home for clients who have been hospitalized after their accident. Occupational therapists assess the need for adaptive equipment, home modifications or home support services such as cleaning services or a care aide’s support.
Longer-Term Care
OT Works! also helps ICBC clients who have not been hospitalized or who have been recovering for a longer period of time by the time of the referral. The therapist must determine if continuous OT treatment is necessary to enable a successful recovery. The assessment usually takes place at a client’s home or their workplace (e.g. job site visits, ergo assessments).
Treatment
If on-going occupational therapy is determined to be beneficial, then an OT will continue with the client and support their recovery with goal planning, regular appointments and support. Rehabilitation plans are customized for the client’s individual needs and goals. Here are some examples of the services our clients receive and the activities involved:
- Gradual Return-to-Work Planning and Monitoring helps people ease back into their work roles after time-off due to injuries. OTs can provide on- and off-site coaching through education, strategies and coping tools. They organize appropriate assistive and ergonomic equipment and advocate for return to work options with the client’s employer.
- Adaptive Equipment and Mobility Aids are put in place to ensure safety at home and in the community. Examples include adding a ramp or stair lift to navigate multilevel homes or assessing the safety and comfort of wheelchairs for those requiring assistance moving around.
- Exposure Therapy addresses a client’s anxiety, fear and discomfort so that they can actively engage in their community and life again. It is a gradual, step-by-step process that involves safe, accompanied exposure to locations or situations that trigger a client’s anxiety.
- Concussion Management helps people address the symptoms associated with impacts to the head. Occupational therapists provide education about what a typical recovery looks like. They help clients stay active after a concussion without overdoing it and determine strategies to work around the challenges they face.
- The Progressive Goal Attainment Program is an evidence-based program that reduces the barriers of disability by specifically targeting the psychological and social obstacles clients face. Goals are specific, measurable, achievable, realistic & relevant and time-based. We have several therapists that are certified to provide PGAP services.
Occupational therapists also provide a number of other services. Learn more here.
Case Studies: Successful Return to Work & Life
Theses three real-life case studies show the difference occupational therapy can make at various times in the recovery process after a motor-vehicle accident.
Get Started with an OT
All of our therapists at OT Works! are certified with the College of Occupational Therapists of British Columbia (COTBC) and have additional training in areas such as mental health, brain injury rehabilitation, home safety and chronic pain.
If you or someone you know could benefit from occupational therapy after a motor vehicle accident, contact us today! We can help you acquire funding from ICBC and answer any questions you may have.
Email: referrals@ot-works.com
Phone: 604.696.1066 ext. 1000.
ICBC Webpage: https://www.ot-works.com/services/ot-and-icbc-recovery/
OT and ICBC rehab: Emma’s Drive to Explore
When ICBC asked OT Works! for help, Emma was avoiding driving. Her motor vehicle accident (MVA) increased her anxiety and made time management, memory and attention difficult for her. With her OT, Emma learned to better manage her concussion symptoms and other pain. Equipped with evidence-based strategies, she reconnected with the friends and adventures that mattered to her most.
OT Involvement
Referral: 90+ days after the accident
Services:
- Activation
- Cognitive Rehab
- Driving in the Community
- Return to Work Planning
- Return to Work Monitoring and Support
Introducing Emma
Age: 35
Occupation: Secretarial Administrator
Injuries: Concussion; anxiety; soft tissue Injuries to the back, neck and shoulder.
How OT Helped
Emma relies on driving to get to work and hang out with friends. As a result of her motor vehicle accident, her anxiety increased and she took time off work. She was afraid to be behind the wheel again and so avoided driving. She struggled to manage the daily activities in her life and found that recalling and retaining memories were suddenly difficult for her.
Nicole Chan (OT) and Aman focused on cognitive rehabilitation in order to encourage Emma to reconnect with her pre-accident activities. They developed calming techniques, followed checklists and used memory aids. Nicole also rode as a passenger in Emma’s car while they built up Emma’s confidence as a driver. With a return-to-work plan, developed collaboratively, Emma returned to work full-time. At the time of her discharge, she was already driving her friends on local trips and exploring what our neighbourhoods have to offer.
“Thanks to Nicole and her encouragement and strategies, [I] feel more comfortable and confident driving on the road after my car accidents.”
Emma (OT Works! client)
Contact Us
All of our OTs are university-trained and certified by the College of Occupational Therapists of British Columbia (COTBC). Many of our OTs have additional training in physical OT treatment, mental health, and goal-planning.
Contact us today if you or someone you know could benefit from an OT, or have any questions about how an OT can help after an MVA.
Email: referrals@ot-works.com
Phone: 604.696.1066 ext. 1000
Meet Jaclyn Forsythe & Nicole Chan
Welcome Jaclyn Forsythe and Nicole Chan to the OT Works! team. They provide community OT services helping clients with musculoskeletal and orthopaedic injuries as well as mental health issues and mixed diagnoses. They work with clients following motor vehicle accidents and workplace injuries with a focus function and return-to-work.
Nicole is passionate about community-based rehabilitation. She meets her clients where they are at in their recovery and her treatment solutions are insightful, creative and individualized.
Jaclyn organizes and simplifies complex situations to produce meaningful results. She has experience with chronic pain with a focus on return-to-function and return-to-work.
Like all of our therapists, Nicole and Jaclyn, are full registrants and in good standing with the College of Occupational Therapists of British Columbia (COTBC).
Learn More:
- Nicole Chan: https://www.ot-works.com/team/nicole-chan/
- Jaclyn Forsythe: https://www.ot-works.com/team/jaclyn-forsythe/
- The OT Works! team: https://www.ot-works.com/about/the-team/