OT and ICBC rehab: Emma’s Drive to Explore

When ICBC asked OT Works! for help, Emma was avoiding driving.  Her motor vehicle accident (MVA) increased her anxiety and made time management, memory and attention difficult for her.  With her OT, Emma learned to better manage her concussion symptoms and other pain.  Equipped with evidence-based strategies, she reconnected with the friends and adventures that mattered to her most.

OT Involvement

Referral: 90+ days after the accident

Services:

  • Activation
  • Cognitive Rehab
  • Driving in the Community
  • Return to Work Planning
  • Return to Work Monitoring and Support

Introducing Emma

Age: 35

Occupation: Secretarial Administrator

Injuries:  Concussion; anxiety; soft tissue Injuries to the back, neck and shoulder.

How OT Helped

Emma relies on driving to get to work and hang out with friends.  As a result of her motor vehicle accident, her anxiety increased and she took time off work.  She was afraid to be behind the wheel again and so avoided driving.  She struggled to manage the daily activities in her life and found that recalling and retaining memories were suddenly difficult for her. 

Nicole Chan (OT) and Aman focused on cognitive rehabilitation in order to encourage Emma to reconnect with her pre-accident activities.  They developed calming techniques, followed checklists and used memory aids.  Nicole also rode as a passenger in Emma’s car while they built up Emma’s confidence as a driver.  With a return-to-work plan, developed collaboratively, Emma returned to work full-time.  At the time of her discharge, she was already driving her friends on local trips and exploring what our neighbourhoods have to offer.

“Thanks to Nicole and her encouragement and strategies, [I] feel more comfortable and confident driving on the road after my car accidents.”

Emma (OT Works! client)

Contact Us

All of our OTs are university-trained and certified by the College of Occupational Therapists of British Columbia (COTBC).  Many of our OTs have additional training in physical OT treatment, mental health, and goal-planning.

Contact us today if you or someone you know could benefit from an OT, or have any questions about how an OT can help after an MVA.

Email:  referrals@ot-works.com

Phone:  604.696.1066 ext. 1000

Meet Jaclyn Forsythe & Nicole Chan

Welcome Jaclyn Forsythe and Nicole Chan to the OT Works! team. They provide community OT services helping clients with musculoskeletal and orthopaedic injuries as well as mental health issues and mixed diagnoses. They work with clients following motor vehicle accidents and workplace injuries with a focus function and return-to-work.

Nicole is passionate about community-based rehabilitation. She meets her clients where they are at in their recovery and her treatment solutions are insightful, creative and individualized.

Jaclyn organizes and simplifies complex situations to produce meaningful results. She has experience with chronic pain with a focus on return-to-function and return-to-work.

Like all of our therapists, Nicole and Jaclyn, are full registrants and in good standing with the College of Occupational Therapists of British Columbia (COTBC).

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